privacy

Effective Date: 30.04.2025

At CaseStudyAssist, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information: Name, email address, and other contact details (provided voluntarily through forms or chat).
Usage Data: ages visited, time spent on the site, device type, browser, IP address.
Communication Data: Messages submitted through live chat or contact forms.

We do not knowingly collect personal data from users under the age of 13.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide academic guidance and support services.
To respond to your inquiries and requests.
To personalize your experience and improve our website.
To send relevant updates and service notifications (with your consent).
To maintain platform security and comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website performance and user behavior.
Remember user preferences for a better browsing experience.
Support our marketing and advertising campaigns.

You can control cookie settings through your browser. Learn more in our Cookie Policy.

4. Sharing of Information

We do not sell your personal information.

We may share data with trusted third parties, such as:

Web analytics services (e.g., Google Analytics)
Advertising platforms (e.g., Google Ads, Microsoft, Meta)
Technical service providers (e.g., hosting or CRM systems)
Legal or regulatory authorities, if required by law

All third parties are contractually obligated to protect your data.

5. Data Storage and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your data may be stored on servers located outside your country. By using our website, you consent to this transfer, if applicable.

6. Your Rights

Depending on your location, you may have the right to:

Access and review your data
Correct or delete inaccurate information
Withdraw consent to marketing communications
Request data portability or restriction of processing
File a complaint with a data protection authority

To exercise these rights, contact us at support@casestudyassist.com.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described above, unless a longer retention period is required or permitted by law.

8. Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of the website after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: support@casestudyassist.com

🌐 Website: https://casestudyassist.com